Solomon and Sons Relocation is a family-owned business that specializes in residential moving and transportation logistics. As a customer relations manager, Lakeisha Bentley takes care of customers’ needs and ensures their positive experience during moving. She reflects on what it’s like to work for a family-owned and woman-led organization.

The Importance of BBB Accreditation

Lakeisha believes that in the age of social media and online reviews, having a positive customer experience is crucial. She emphasizes that the customers should feel satisfied with the services, and leaving a positive review matters to the business.

Solomon & Sons Relocation has been accredited by the Better Business Bureau (BBB) for nine years. When a customer takes time to leave a review through the BBB, those carry a lot of weight and indicate the trustworthiness of the company.

Solomon & Sons Builds Trust

Lakeisha knows that building trust with customers is key, and the trustworthiness of Solomon & Sons is noted on the BBB website. Reviews from the BBB are genuine, and customers can see an authentic experience from the site.

Lakeisha emphasizes that moving can be a stressful experience for many people. Still, she focuses on delivering a positive customer experience. This is why Lakeisha is not afraid to encourage her sales team to direct potential customers to the BBB website to check out their company’s reviews.

Solomon & Sons is Dedicated to Partnership

As a family-owned business, operations are centered on communicating that value to our customer base. You’re always encouraged to check out the reviews of Solomon & Sons on the BBB website for a true and authentic look into what it looks like to partner with our company.