Filing a Claim

If you believe you have damage or lost items after your recent move, don’t worry — we make it easy for you to file a claim for the loss incurred. Please answer the following questions before submitting your claim. An associate will be following up with you after you submit your claim.

 

Before You File

Have you completed unpacking? We highly suggest you fully complete unpacking before submitting a claim, as you cannot resubmit once a claim is entered.

Yes No

What type of liability did you select on your contract?

Standard liability/$0.60 per pound Full replacement value Third party insurance Not sure

Submit a Claim

Start a claim form. An associate will be following up with you after you submit your claim.

Move Date

Order Number

Full Name

Phone

Email

Remove

Item 1

Item Name

Estimated Weight in Pounds

Pounds

Present Value

Origin Address

Remove

Item 1

Item Name

Estimated Weight in Pounds

Pounds

Present Value

Date Acquired

Original Cost

Amount Claimed

Box Damaged Box Damaged? - No Box Damaged? - Yes

Boxed by movers Boxed by owners

Describe nature of loss or damage

Add Another Item

add a photo

Add Another Photo

Choose File Browse

Allowed .jpg, .jpeg, .gif, .png, .pdf, .doc, .docx max 3Mb. Remove file

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Send Claim