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Suleyman B.

We worked with Solomon & Sons to move from NC to FL. During our move, we also used their storage service. The things they did well: The sales rep was responsive. We were able to get quick responses to our questions. They were on schedule for the most part. The things they did not do well: We moved several times including an international move. This is the first time, one of our large TV sets got damaged. This happened despite the fact that we provided the original box for the TV set. There were also two other smaller items that got damaged. I think this was due to the poor quality of packing service they provided for us. For the packing service I would rate the company's service as "0" zero. During my conversations with the sales rep, he had assured me that everything would be fine so I did not purchase a total replacement insurance policy which ended up costing us a lot more now. So, two recommendations: (1) If you have very valuable items, then pack it yourself, do not trust the packers of the company who are simply external contractors hired to do the job (2) Purchase a total value replacement insurance policy.

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4.5 out of 5
Out of 1241 Google Reviews
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