Solomon and Sons is looking for passionate customer service associates who can live and breathe our core values. You would be responsible for addressing customer needs and ensuring they have a good experience. It will require active listening, empathy, problem-solving and communication. You’ll be the voice of the company and it’s up to you to develop personalized and memorable experiences between our clients and their customers.

Responsibilities

• Obtaining positive feedback and providing the highest level of service to the customers assigned to you.
• Preparation of daily paperwork for both Operations & Dispatch.
• Customer Service over the phone & via email.

Education Requirements

• High school diploma or GED equivalent

Experience Requirements

• Previous Customer Service experience

Desired Skills

• Team Player
• Ability to problem solve
• Knows how to address customer concerns creatively and share feedback with other teammates
• Ability to multi-task and adapt to changes quickly
• Build TRUST by working as a team member, as well as independently, with minimal supervision

Hours

40

Salary (in USD)

$31200 to 40000 Per Year