Advice & Tips
Tips for a Successful Move
Before Moving Day
Some large or odd-shaped items require special crates for safe transportation. Make sure to point these out to us in advance so we can be prepared. Examples include pool tables, grandfather clocks, large glass table tops, artwork and sculptures.
Speak with an appliance specialist about preparing your heavy-duty appliances for the move. While we can do this for you, it is generally more cost effective to have it done in advance.
If you are moving items that are attached to your walls or ceilings, have them taken down in advance of moving day.
Trash cans, charcoal barbecue grills, and refrigerators and freezers should be cleaned prior to moving day.
We may ask you to empty your attic or crawl spaces if they will be difficult for our movers to access.
You are responsible for removing items that you intend to ship which are permanently affixed to the ceiling or walls of your home. If you can’t do it yourself, we recommend hiring someone to do it for you.
On Moving Day
When the driver arrives, walk through the house together pointing out breakable or high value items. Also, identify those items you will be taking yourself.
Turn on each electronic item, including televisions, VCRs, DVD players, stereo equipment, and computers, to show they are in proper working condition. The driver will note this on his paperwork and you can disconnect each electronic device.
Once everything is loaded onto the truck, walk through the house with the driver one more time. Check drawers, closets, cabinets, etc., for items that may have been overlooked.
Review the inventory with the driver then sign the paperwork indicating you are in agreement.
Confirm the driver has your correct delivery address and a valid phone number at which to contact you.
Request a phone number where you can reach the driver while your shipment is in transit.
Ask the driver if he has an idea when your shipment will arrive at your new home. This is always subject to change, but knowing the driver’s schedule may help you be prepared.
Preparing for Delivery
Expect a call from the driver the day before he arrives in order try to confirm a time to begin unloading your shipment. Know where you would like each piece of furniture placed in your new home. The movers will put the furniture where you need it, but will not rearrange it once it is in place.
Check off each item on your copy of the inventory as it is carried into the house. This way you can easily identify any missing items before the driver departs. Often, they are simply still on the truck, and it’s best to discover that out while the movers are still at your home.
Note any missing or damaged items on the paperwork before signing that everything was received. This will expedite any claim that is filed for these items.
We pledge to be there for you every step of the way. However, for safety reasons, there are certain things we just cannot do.
By law, we can’t transport hazardous materials such as gasoline, bottled gases and other flammables, ammunition and explosives. For complete information regarding things we won’t take, check our list of excluded items. If you are unsure about an item, please call us for guidance.
If you need us to transport a motor vehicle on our truck, please make sure the gas tank is 1/4 full or less. Other gasoline-powered equipment, such as lawn and garden tools, must be emptied of oil and gas, and portable gas cans must be thoroughly washed to eliminate fumes.